Postage & Deliveries

  • The seller is responsible for the postage of the sale item to the buyer.
  • The seller must arrange postage of the sale item within 48 hours or agree a time with the buyer.
  • The seller must check postage costs and include in the total bundle price. Click here to see Hermes postage information and click here to see Royal Mail postage information. 
  1. The seller must package the items in a way to ensure that they will be protected in transit.
  2. The seller must send the package tracked and give the buyer the tracking details.
  3. Baby Bundle is not responsible in any way for the sending or delivery of a bundle/package. 
  • The seller must investigate any delays or issues with the courier company and communicate with the buyer. 
  • If a buyer doesn’t receive their item they’re entitled to a refund, unless you can provide tracking information to show that it was delivered. 
  • If a buyer receives their item and it was not as described, broken, or damaged a refund or return should be discussed and agreed between buyer and seller.